Frequently Asked Questions

La Jolla Playhouse address
Located on the UCSD Campus
2910 La Jolla Village Drive, La Jolla, CA 92037
Google Map

Parking
The new underground Theatre District Parking Structure – part of UC San Diego’s Theatre District Living and Learning Neighborhood (TDLLN) – is located directly across from our theatres at 9135 S Scholars Dr, La Jolla, CA 92093 and is open to Playhouse patrons.

Parking in the Theatre District Parking Structure requires a valid UCSD parking pass be displayed 7 days a week, 24 hours a day, no exceptions.

La Jolla Playhouse Subscribers should use their physical parking permits displayed on their driver’s side dashboard and ticket buyers can pay for parking on-site with pay stations located on each floor of the structure or digitally with the ParkMobile app.

IMPORTANT NOTE: Round trip shuttles from the South Parking Structure to the Playhouse ceased operation on Sunday, September 15.
 
Parking Directions
To park at the Theatre District Parking Structure enter at 9135 S Scholars Drive, La Jolla, CA 92093. (Google Map to this entrance)

• Useful tip #1: For quickest access to the elevator and stairs closest to the Playhouse campus, we recommend parking in the SOUTH section. Pillars are labeled with NORTH or SOUTH to indicate location.
• Useful tip #2: The elevator and stairs to ground level will be closest to areas 1G, 2G, 3G and 4G of the parking structure. At 2G, 3G and 4G, there will be a door located near a pay station and sign indicating “UC San Diego Elevator Access.” Enter to access the elevator.
• Press *1 for ground level. Exit to your right and follow the signage to the Playhouse, located directly across the street.
• The walking distance from parking to the Playhouse is 0.1-0.2 miles on level ground (except for a flight of stairs from P1 to ground level, should you choose not to take the elevator). The walk takes 1-2 minutes.

Single Ticket Buyers

• Parking after 5pm weekdays and on weekends is $2.25/hr (maximum $9) in any non-reserved spot.
• Payable at the pay stations on each level, using the ParkMobile app or the website: parkmobile.io
• Please note or take a photo of your license plate number to process parking payment.

Playhouse Subscribers
The cost of parking for subscribers is covered by the La Jolla Playhouse and UC San Diego as one of the benefits of your subscription. Parking permits are mailed to subscribers in November 2024.

Subscribers must display a parking permit to access this free parking when you come to see Your Local Theater Presents… in Nov-Dec 2024 and 3 Summers of Lincoln in Feb-Mar 2025. Please ensure you follow these instructions to avoid getting a ticket:

• Clearly mark “X” in black ink on the month and day used.
• Place permit date side up on driver’s side dash. The entire permit must be clearly visible.
• Permits are mandatory for all performances
• UC San Diego operates campus parking lots. Citations will be issued if a valid permit is not placed in your car window with that day’s date clearly marked. Do not lose your parking permits and keep them in a safe place – permits are one-time use only and cannot be replaced, exchanged or redeemed for cash. One permit issued per household. A permit is void if erased or altered. All parking citation inquiries must go directly to UC San Diego Parking.

Click here for parking map.
Click here for a Visual Guide PDF of parking info.

Bus
La Jolla Playhouse is accessible via several bus routes. Use the San Diego Metropolitan Transit System (MTS) Trip Planner to plan your trip at www.sdmts.com.

Trolley
The Blue Line trolley stops within a 10-20 min walk of the Playhouse. The closest stop is the UCSD Central Campus Station stop. Plan your trolley travel here.

From the UCSD Central Campus Station stop, you can walk 0.9 miles to the Playhouse in approx 10-20 min. Google Map of this location.

Alternatively, you can take a UCSD transit shuttle from UCSD Central Campus Station to the Playhouse. See schedules and live map for shuttle tracking here.

James’ Place
James’ Place is open for dinner from 5pm Tue – Sun, offering full bar service and a selection of specialty sushi, Asian fusion, steak & coastal cuisine. Make your reservation by phone (858) 638-7778 or through OpenTable. Indoor and outdoor seating options available. (Please note, not open prior to matinees). Click here to view the menu.

Concessions
Concessions opens 60 min before showtime, serving drinks and snacks. Concession drinks with lids will be allowed in the theatre, but no food is allowed in the theatre.

Give us a call: (858) 550-1010

Send us an email: [email protected]

Send mail to: P.O. Box 12039, La Jolla, CA 92039

The main Patron Services office is located in the Joan and Irwin Jacobs Center for La Jolla Playhouse.

For performances, a Patron Services box office center is open at the theatre in which the performance is taking place. Each center is appointed with a representative to answer questions and hand out assisted listening devices.

Patron Services
Send us an email: [email protected]
Give us a call: (858) 550-1010

Patron Services Hours
Monday: Closed
Tuesday – Saturday: 12:00 pm – 6:00 pm
(or until performance time)
Sunday: Open on performance days only

In general, La Jolla Playhouse’s performances are intended for adult audiences. La Jolla Playhouse generally advises that our shows are appropriate for young people aged 12-13 and up due to some instances of adult themes and language. Where there are exceptions, this is mentioned in the content guidance provided for each show, and communicated with ticket holders through pre-show reminders.

We understand sensitivities vary from person to person, and encourage parents to use their best judgment when deciding to bring teens or younger children. If you have questions about content or age-appropriateness beyond what the content guidance provides, please get in touch with our Patron Services team at [email protected] or (858) 550-1010 and we’ll be happy to give you more info.

Children under the age of 6 and babes in arms are not permitted in the theatre during performances, unless the performance is specifically for children. Unaccompanied minors ages 12 and under are not permitted in the theatre.

Patrons and staff are welcome to use UCSD Community Service Officers (CSOs) for an escort to their cars by calling (858) 534-WALK (9255). If you have more questions about security please contact UCSD Police at (858) 534-HELP (4357). The CSO Program employs only UCSD students.

Call extension (858) 534-WALK or (858) 534-9255 for a safety escort. Community Service Officers (CSOs) offer this service from sunset to 1 a.m. every day of the year. After 1 a.m., this service may be handled by other police department personnel.

In addition to serving as safety escorts, CSOs also:

• Patrol parking lots
• Lock up buildings
• Provide additional security at campus events
• Assist with medical emergencies

La Jolla Playhouse and our partner venues are the authorized ticket seller for La Jolla Playhouse events, unless otherwise specified on our website for specific events. We strongly recommend you only purchase tickets from an authorized ticket seller. You can contact our Patron Services team to confirm if a ticket seller is authorized. If you purchase tickets from an unauthorized seller you risk that these tickets are fake, void or have previously been canceled and that you may be refused admission to the event. Patrons purchasing tickets through third-party ticket brokers, such as Vivid Seats, StubHub, Craigslist or individuals reselling their tickets, assume full risk for potentially fraudulent tickets purchased or obtained through unauthorized vendors. La Jolla Playhouse has no way of validating or replacing tickets that were not purchased through us directly. We cannot reprint or give refunds for invalid or duplicate tickets created by unscrupulous vendors or a ticket sold for a higher price than the printed face value. La Jolla Playhouse tickets may not be resold for a price higher than the original admission price. Tickets may not be used for advertising, promotion, contests, giveaways, sweepstakes or other purposes without the express written consent of La Jolla Playhouse.

La Jolla Playhouse advances theatre as an art form, telling stories that inspire empathy and create a dialogue toward a more just future. In alignment with this Mission and our organizational Values, we strive to ensure a welcoming and safe environment for all audience members, artists, staff and volunteers of La Jolla Playhouse.

Located on the grounds of UC San Diego, La Jolla Playhouse’s Community and Workplace Safety Policy is in alignment with UC San Diego’s Principles of Community and Workplace Safety commitments.

We want everyone to enjoy their time at La Jolla Playhouse and ask that all visitors be kind to our team and each other. To foster the best possible environment, all individuals are expected to conduct themselves in a courteous manner and be respectful of others.

La Jolla Playhouse is committed to maintaining a safe workplace free from threats and/or acts of intimidation and violence. Such behavior may not only be a violation of Playhouse and University expectations or policies but may also be prohibited by law. When faced with such situations, La Jolla Playhouse is committed to taking appropriate remedial action to protect staff, artists, volunteers and audience members.

For example, La Jolla Playhouse prohibits:

• Refusal to cooperate with staff, security or public safety officials including the UC San Diego Police Department.
• Entering a theatre without a valid ticket or credentials; entering unauthorized areas at any time.
• Failure to move from a seat for which a person does not possess a valid ticket.
• Sale, attempted use or possession of fraudulent, invalid or stolen tickets.
• Bringing food or drinks from external providers (other than a bottle of water) into the premises with the intention of consuming inside a theatre.
• Smoking including electronic cigarettes – UC San Diego is a smoke free campus.
• Engaging in illegal, criminal or anti-social behavior including but not limited to:
• Verbal or physical threats or violent acts towards any other person.
• Public intoxication; possession and/or use of illegal drugs.
• Endangering the health and safety of others including possession and/or use of firearms, fireworks or other dangerous devices, throwing any object as a projectile, spitting, or the use of laser pointers.
• Engaging in harassment, discrimination or retaliation.
• Offensive or profane language, or lewd conduct.
• Unsafe, uncontrolled or belligerent behavior that disturbs the safety or enjoyment of others.
• Destruction, vandalism, theft or abuse of the property of others or the property or premises of La Jolla Playhouse or UC San Diego.
• Conduct endangering one’s own safety and health.
• Taking videos, photographs or audio recordings of performances; filming or photographing individuals without their knowledge or consent.
• Engaging in unauthorized posting or distribution of items, and unauthorized soliciting of merchandise.
• Bringing unauthorized animals into the premises, with the exception of ADA-recognized service animals.

Any emergency or suspected criminal conduct will be immediately reported to the UC San Diego Police Department.

This policy is subject to change at the sole discretion of La Jolla Playhouse. La Jolla Playhouse Management reserves the right to add, modify, or delete the following with or without notice.