Accessibility at the Playhouse

La Jolla Playhouse works to ensure performances are accessible to all audiences, and we work closely with UCSD to make the theatre facilities accessible to all visitors. Our venues cater to a range of access and special seating requirements. 

If you have access or special seating requirements, please contact Patron Services to book your tickets. We will specially select tickets to suit your needs. Please specify your requirements at the time of booking to make use of our accessibility services.

Patron Services
[email protected], (858) 550-1010
Tuesday – Saturday, 12pm – 6pm
Closed Sunday and Monday

Jump to:
Getting to La Jolla Playhouse
Patrons who have Mobility Needs
Patrons who are Deaf or have Hearing Loss
Patrons who are Blind or have Low Vision
Patrons with Sensory Friendly Needs
Service Animals
Website

Getting to La Jolla Playhouse 

Accessible Parking and Shuttle
Accessible parking is free with a Disabled Person (DP) placard or license plates in the South Parking Structure. 

  • Enter the parking structure on Gilman Drive. The entrance is between cross-streets La Jolla Village Drive and Biomedical Sciences Way. Google Map to this entrance
  • Parking on Level 4 near the North Lobby Pedestrian walkway elevators/stairs for easiest access to the shuttle. The parking attendant at the entrance can provide directions as needed, and there is signage that points you towards the shuttle. 
  • An accessible complimentary shuttle bus takes patrons to and from the parking structure pre- and post-show. It is a comfortable 5 min ride. Shuttles arrive every 7-10 min.
  • There may be a short wait for the shuttle. We recommend allowing (at least) 20-30 min prior to your performance time for parking and the shuttle.

Click here for parking map.
Click here for a Visual Guide PDF of parking info.

Drop Off Location for Access, Uber, Lyft, Taxi
There is an accessible drop off location at the front of the Theatre District on Revelle College Drive. This is where ride-share services can drop off guests. Google Map for this drop off location

Golf Cart Service
Patrons with access needs can pre-request golf cart service from the drop-off location to the theatre doors. This includes golf cart service up and down the ramp at the Mandell Weiss Forum Theatre. Request golf cart service in advance by calling (858) 550-1010, or connect with a greeter when you arrive if you would like this service. Golf cart service is available beginning at 5pm for evening performances and 12pm for matinee performances. 

 

Patrons who have Mobility Needs

Accessible Entrances

There are accessible entrances at all of the buildings in the Theatre District, including theatres, rehearsal rooms and restrooms.  

Wheelchair seats in the theatres:

  • Weiss Theatre – wheelchair seats are accessed through the main lobby doors (for Festival seating), a house right emergency exit (for Row N seats), and a house left hallway to elevator (for Row A seats). For Row N and Row A seats, please check in with a Front of House staff member, who will guide you. 
  • Forum Theatre – wheelchair seats are accessed via a ramp to the main theatre entrance. 
  • Potiker Theatre – wheelchair seats are accessed through  the main lobby doors (for Orchestra Row A seats) and a house left hallway to elevator (for Balcony seats). For Balcony seats, please check in with a Front of House staff member, who will guide you. 


Accessible Seating 

All theaters have wheelchair- and scooter-accessible locations where patrons can remain in their wheelchairs or transfer to theatre seats. Patrons who cannot or do not wish to transfer from their wheelchairs to a theater seat should request wheelchair-accessible locations when ordering tickets. 

The Playhouse offers Access Subscriptions (a package of 3 or more plays). For Access Subscriptions, wheelchair seats can be purchased with one complimentary companion seat at all performances online or by phone. Be sure to choose or request accessible seating when making ticket reservations. 

For assistance selecting wheelchair accessible seats, please contact Patron Services on [email protected] or (858) 550-1010. Please notify a House Manager or Usher once you arrive.

Accessible Restrooms

All restrooms are wheelchair accessible. Restrooms are located at Weiss Theatre lobby, Potiker Theatre lobby and courtyard outside of Forum Theatre.  

Courtesy Wheelchairs

We have a courtesy wheelchair available upon request. Please check in with a Front of House staff member upon arrival to request use.

 

Patrons who are Deaf or Have Hearing Loss

Assisted Listening Devices (ALDs) 

Assisted listening devices amplify and clarify sound by cutting down or eliminating ambient noise. The Playhouse has devices for use in each of our theatres. Devices are distributed free-of-charge on a first-come, first-served basis. Patrons can check out a device pre-show by visiting the Patron Information table in the lobby or theatre plaza prior to performances (subject to availability). Please provide a credit card or ID for device usage.

Hearing Loop in Weiss and Forum Theatres 

A hearing loop system is installed in Weiss Theatre and Forum Theatre. Patrons with telecoil-compatible devices can connect directly to the hearing loop without additional equipment needed. Please see instructions for your particular hearing device about how to activate this function and connect to the hearing loop. Patrons without their own telecoil-compatible devices can check out a device (see above).

Please contact Patron Services if you wish to use this service so we can ensure you are seated in an area of the theatre where the ALDs work. We will specially select seating for you.

Infrared System in Potiker Theatre

Infrared assisted listening systems are installed in the Potiker Theatre and headsets may be used at any seat. All patrons who would like amplified sound in the Potiker need to check out one of our ALDs.

The device has an infrared receiver that connects to infrared illuminators hanging in the theatre. The device needs a clear, uncovered ‘line of sight’ to the illuminator in order to work. Please contact Patron Services if you wish to use this service so we can ensure you are seated in the best possible area of the theatre. We will specially select seating for you.

Sign Language Interpretation

For patrons who use ASL, a live American Sign Language Interpretation is available at a performance during the run of each production. Please check the show pages for Access dates. For best site lines to ASL interpreters select seats on the right side of the audience when facing the stage. Please contact Patron Services if you wish to use this service so we can ensure you are seated in the best possible area of the theatre. We will specially select seating for you.

 

Patrons who are Blind or have Low Vision

Audio Description 

Live audio description is available at one select performance during the run of each production. The audio description service includes a pre-performance reading from the program of the dramaturgy, biographies and production information as well as descriptions of physical action in the play in real time, being transmitted via a select channel (channel 2) on the assisted listening devices.

Patrons who wish to listen to the description must pick up an Assisted Listening headset. Headsets are distributed free-of-charge on a first-come, first-served basis. Patrons can check out a device pre-show by visiting the Patron Information table in the lobby or theater plaza prior to performances (subject to availability). Please provide a credit card or ID for device usage.

The device has an infrared receiver that connects to infrared illuminators hanging in the theatre. The device needs a clear, uncovered ‘line of sight’ to the illuminator in order to work. Please contact Patron Services if you wish to use this service so we can ensure you are seated in an area of the theatre where the headphones work. We will specially select seating for you.

Audio describers start pre-show notes approximately 20 minutes before the performance begins.

 

Patrons with Sensory Friendly needs

Sensory Friendly Seats 

La Jolla Playhouse has some seats reserved for people with physical and/or sensory access needs. These seats are usually on an aisle to allow for increased space and movement. Please consider selecting this seat if stimming, stretching, or moving in any way during the show would best support your audience experience. To reserve Sensory Friendly seats, please see the seat maps once single tickets go on sale for each show, or contact Patron Services on [email protected] or (858) 550-1010 who can help select seats. 

Sensory Friendly Guides

Parking and getting to the theatre

 

Service Animals

ADA-recognized service animals are welcome at La Jolla Playhouse. A service animal must sit under the guest’s seat or at their feet. Service animals are not permitted to sit in the aisle or on seats.

 

Website

If you have difficulty using this website, or with a particular web page or function on this site, please don’t hesitate to contact us by phone or email for assistance.

La Jolla Playhouse is committed to making modifications to improve the accessibility and usability of this website, We use the relevant portions of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) as our standard. Our efforts are ongoing and your feedback is appreciated.

Photo credit: Russell Harvard and Meghan O’Neill in Tribes; photo by Kevin Berne.

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