Please let us know if there are ways we can assist during your visit at La Jolla Playhouse.
Please contact Patron Services with any questions: [email protected] or (858) 550-1010.
In order to give you the best experience, we ask that you arrive early for additional assistance.
During construction of the Theatre District Living and Learning Neighborhood, parking is no longer available directly across the street from the theatre. La Jolla Playhouse parking during construction has moved to the South Parking Structure (formerly known as Osler Parking Structure) on Gilman Drive and Osler Lane. The South Parking Structure has accessible parking spaces and elevators. If you have a Disabled Person (DP) placard or license plates, you can park in these spaces without a UC San Diego parking permit. Accessible parking is FREE with a handicapped placard/license plate.
We recommend you park on Level 4 and exit at the North Lobby Pedestrian walkway for easiest access to the complimentary shuttles which run pre- and post-performance between the South structure and the theatres. Masks are required to ride the shuttle.
These shuttles are accessible and deliver patrons to front of the theatre district. Front of house staff can drive patrons from the shuttle drop off directly to the theatre doors with our golf cart service. Let a Playhouse greeter know if you would like this service when you arrive. Post-performance, shuttles will pick up patrons at the same location as the shuttle drop-off. Golf cart service is also provided post-show and benches are available while waiting.
If the South Parking Structure and Shuttle system are not the best match for you, the front of the theatre complex also offers a new drop off location for patrons. Patrons can drop off a member of their party at the front of the theatre district and request golf cart service to the theatre doors. This is also were ride-share services can drop off guests.
Please feel free to reach out to Patron Services with any questions or concerns at (858) 550-1010.
To assist patrons with accessibility to and from the shuttle drop off and theatres, golf cart service can be provided. Please notify a La Jolla Playhouse staff member stationed out front or call/email Patron Services if a golf cart is needed for your specific performance: [email protected]
Wheelchair seat locations can be purchased with one companion seat at all performances online or by phone; be sure to choose or request accessible seating when making ticket reservations. Please notify a House Manager or Usher once you arrive.
The Playhouse provides assisted listening devices, free of charge, for all performances for patrons who would like amplified sound. Patrons can check out a device pre-show by visiting the Patron Information table in the lobby or theater plaza prior to performances (subject to availability). Please provide a credit card or ID for device usage.
For patrons who use ASL, a live American Sign Language Interpretation is available at a performance during the run of each production. Please check the show page for ACCESS dates.
ACCESS supports the creation of an accessible theatrical performance space where all patrons, of all abilities have the opportunity to experience a main stage production at La Jolla Playhouse, since 1996.
Live audio description is available at a performance during the run of each production. The audio description service includes a pre-performance reading from the program of the dramaturgy, biographies and production information as well as descriptions of all physical action in the play in real time, all being transmitted via a select channel on our assisted listening devices.
Photo credit: Russell Harvard and Meghan O’Neill in Tribes; photo by Kevin Berne.
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