Give us a call: (858) 550-1010
Send us an email: [email protected]
Send mail to: P.O. Box 12039, La Jolla, CA 92039
The main Patron Services office is located in the Joan and Irwin Jacobs Center for La Jolla Playhouse.
For performances, a Patron Services box office center is open at the theatre in which the performance is taking place. Each center is appointed with a representative to answer questions and hand out assisted listening devices.
Patron Services Hours
Tuesday – Saturday: 12:00 pm to 6:00 pm
Children under the age of 6 and babes in arms are not permitted in the theatre during performances, unless otherwise posted. Unaccompanied minors ages 12 and under are not permitted in the theatre.
Open one hour prior to curtain and during intermission. Please enjoy our delicious cookies, but remember food is only allowed in our lobbies. Pro Tip: Save time by ordering your intermission drinks before the show!
Silence your phone and any other noise-making devices, and avoid using your bright screens during performances.
We want you to remember this moment so we welcome you to take pictures and videos in our lobby spaces and share online. (Remember to tag us!) Recording and photography of the set and performance in the theatre is prohibited.
Latecomers or patrons who leave their seat during the performance will be admitted to the standing room section of the theatre at the discretion of the House Manager. They may take their assigned seats at intermission. La Jolla Playhouse accepts no responsibility for inconvenience to latecomers.
La Jolla Playhouse works with the UCSD Police Department and UCSD Transportation and Parking Services, which operates the parking lot and security system, to maintain and improve security conditions for patrons and staff.
Patrons and staff are welcome to use UCSD Community Service Officers (CSOs) for an escort to their cars by calling (858) 534-WALK (9255). If you have more questions about security please contact UCSD Police at (858) 534-HELP (4357). The CSO Program employs only UCSD students.
Call extension (858) 534-WALK or (858) 534-9255 for a safety escort. Community Service Officers (CSOs) offer this service from sunset to 1 a.m. every day of the year. After 1 a.m., this service may be handled by other police department personnel.
In addition to serving as safety escorts, CSOs also:
Mandell Weiss Theatre
Mandell Weiss Forum
Sheila and Hughes Potiker Theatre
The seating and the stage of the Potiker Theatre can be placed wherever the director wishes. To view the seating chart of the show you’re going to see, please check the show page.
Photo taken during La Jolla Playhouse’s Without Walls 2015 Festival; photo by Daniel Norwood.